本頁為草擬版本,僅供參考,並非法律意見;正式採用前請經法律專業人士審閱。
This page is a draft for reference only, not legal advice; please have it reviewed by a legal professional before use.
最後更新:2026年6月8日
rentclawmachine(「rentclawmachine」、「我們」)為 〔公司註冊名稱〕(商業登記號碼 〔商業登記號碼 BR〕,註冊辦事處地址:〔註冊辦事處地址〕)的商業名稱/品牌名稱。本私隱政策說明當你瀏覽本網站(rentclawmachine.com)或透過本網站與我們聯絡時,我們如何收集、使用、披露及保護你的個人資料。我們致力按照香港法例第 486 章《個人資料(私隱)條例》處理個人資料。
1. 我們收集的個人資料
當你使用本網站的查詢/報價(「留低聯絡」)表格、聯絡表格,或與我們的 AI 對話助手互動時,我們可能會收集以下資料:
- 你的稱呼/姓名;
- 聯絡電話及/或電郵地址;
- 你在表格或對話中提供的查詢及活動詳情(例如活動類型、日期、地區、場地、人數及定製需求)。
你無須提供上述資料;但若你不提供,我們可能無法回覆查詢或為你準備報價。
2. 我們如何使用你的個人資料
我們收集的個人資料僅用於以下目的:
- 回覆你的查詢及聯絡;
- 準備租借及定製報價;
- 安排送貨、安裝及現場支援;
- 提供客戶服務及處理相關行政事宜。
3. 服務供應商(資料處理者)
我們不會出售你的個人資料。為營運本網站及提供服務,我們會使用以下第三方服務供應商,並僅在提供服務所需的範圍內向其披露資料:
- 網站寄存於 Cloudflare Pages;
- 查詢電郵透過 Resend 傳送;
- AI 對話助手使用 Anthropic 的 Claude API 生成回覆;
- 網頁字型由 Google Fonts 提供。
這些供應商可能在香港境外處理資料。我們會採取合理步驟,要求其按適用的私隱及保安標準處理你的個人資料。
4. Cookie 及本機儲存
本網站僅使用瀏覽器的本機儲存(localStorage)來記住你選擇的語言。我們不使用廣告或跨網站追蹤 Cookie。
5. 資料保留
我們只會在提供服務及符合商業紀錄保存需要所需的期間,保留查詢及預訂紀錄。當資料不再需要時,我們會將其刪除或匿名化。
6. 資料保安
我們採取合理的技術及組織措施,保護你的個人資料免受未經授權的查閱、使用或披露。本網站全程以 HTTPS 加密傳輸。
7. 你的權利
根據香港法例第 486 章《個人資料(私隱)條例》,你有權查閱及更正我們持有關於你的個人資料,亦可就我們處理你個人資料的方式作出查詢。如欲行使上述權利,請電郵至 hello@rentclawmachine.com。
8. 本政策的更新
我們可能會不時更新本私隱政策。任何更新將於本頁刊登,並以頁首所示的「最後更新」日期為準。
9. 聯絡我們
如對本私隱政策或我們處理個人資料的方式有任何疑問,請聯絡我們:
電郵:hello@rentclawmachine.com
WhatsApp:+852 6754 8453
English
Last updated: 8 June 2026
rentclawmachine ("rentclawmachine", "we", "us") is a trading name / brand of 〔公司註冊名稱〕 (Business Registration No. 〔商業登記號碼 BR〕, registered office: 〔註冊辦事處地址〕). This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit this website (rentclawmachine.com) or contact us through it. We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
1. Personal data we collect
When you use the enquiry/quote ("留低聯絡") form, the contact form, or interact with our AI chat assistant, we may collect:
- your name;
- your phone number and/or email address;
- the enquiry and event details you submit (e.g. event type, date, district, venue, headcount and customization needs).
Providing this information is voluntary, but without it we may be unable to respond to your enquiry or prepare a quotation.
2. How we use your personal data
We use the personal data we collect only to:
- respond to your enquiries;
- prepare rental and customization quotations;
- arrange delivery, installation and on-site support;
- provide customer service and handle related administration.
3. Service providers (data processors)
We never sell your personal data. To operate this website and provide our services, we use the following third-party providers and disclose data to them only as needed to deliver the service:
- the website is hosted on Cloudflare Pages;
- enquiry emails are delivered via Resend;
- the AI assistant generates replies using Anthropic's Claude API;
- web fonts are served by Google Fonts.
These providers may process data outside Hong Kong. We take reasonable steps to require them to handle your personal data in line with applicable privacy and security standards.
4. Cookies and storage
This website uses browser localStorage only, to remember your chosen language. We do not use advertising or cross-site tracking cookies.
5. Data retention
We keep enquiry and booking records only as long as needed to provide our services and to meet our business record-keeping needs. When data is no longer required, we delete or anonymise it.
6. Security
We apply reasonable technical and organisational safeguards to protect your personal data against unauthorised access, use or disclosure. The website is served over HTTPS.
7. Your rights
Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the right to access and correct the personal data we hold about you, and to enquire about how we handle it. To exercise these rights, please email hello@rentclawmachine.com.
8. Updates to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page and take effect from the "Last updated" date shown above.
9. Contact us
If you have any questions about this Privacy Policy or how we handle personal data, please contact us:
Email: hello@rentclawmachine.com
WhatsApp: +852 6754 8453